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Frequently Asked Questions FINANCE Q. Are you able to provide finance to help me with purchasing a caravan or camper trailer? A. Yes our friendly staff will direct you to our Finance Manager who will assess your situation, and arrange your finance at the time of purchase. TOWING (These are suggestion only, for further assistance contact the product manufacturer) Q. What type of vehicle will I need to tow a caravan or camper trailer? A. The type of vehicle required for towing, depends on the size and weight of the caravan to be towed. Our sales staff will advise you on the suitability of your vehicle, when choosing your caravan or camper trailer. Q. What do I need to know about towing? A. It is helpful but not essential to have prior towing experience. Drivers without experience should take greater care when manoeuvring the vehicle, and getting to know the different handling and breaking characteristics. Towing courses are available from selected driving schools in the Northern Territory. Q. Do I need to balance the load and therefore the weight distribution in my caravan when towing? A. It is recommended that careful consideration be given when packing your caravan. Spread your load evenly throughout the van, packing heavy items down low as close to the centre of the caravan, which is over the axel. Q. When my caravan is attached to my car, the back of the car drops significantly. A. It is desirable to have the caravan level when towing, and there are several options you may chose to achieve this. You may need to fit torsion bars or ride levellers to the draw bar of the caravan and then onto the car, available from our Spare Parts Division. A "Super Hitch" is a three way tow hitch, and as the name suggests, can be fitted to obtain three different towing heights. Ask our Spare Parts staff to demonstrate the "Super Hitch". There are several different systems available, which can be used to adjust the height of the rear of your vehicle. You should speak with a reputable suspension dealer for expert advice. Q. Will I need to change my car's breaking system when towing my camper trailer or caravan? A. An electric breaking system is required to be fitted to your vehicle, to assist with breaking. There are many brands from which to choose. Our friendly sales staff are happy to organize the purchase and fitting of an electric breaking system to your vehicle, for your convenience Q. Will I need to use towing mirrors? A. Additional rear vision mirrors must be used when towing a caravan or trailer which is wider than the towing vehicle. Our Spare Parts department has a variety of mirrors to choose from. Q. I am interested in installing Reversing Cameras. A. Reversing cameras may be fitted to the car and/or caravan to help with reversing the vehicle, and as a safety precaution. Ask our Spare Parts staff for further information. They will organize the purchase and fitting of your reversing camera. Q. Do I need an "Anderson" plug"? A. An Anderson plug ensures your caravan or camper trailer's battery re- charges while travelling, ensuring your refrigerator remains functional and there is power available in the battery when required. Q. My refrigerator is not working as well as I think it should. A. If you are experiencing continuous hot weather, the refrigerator may be having trouble expelling the hot air to the outside of the van. An auxiliary fan may resolve the problem. Ask our helpful Spare Parts staff to show you our range of auxiliary fans. If you continue to experience problems with your refrigerator after installing an auxiliary fan, then you should refer your problem to the manufacturer. |